How do I place an order on AngelicVixen.com?

It's easy and secure! Just place the product(s) you wish to order in your electronic shopping bag by clicking on the In Cart button located next to the product image. When you're ready to complete your order, click Checkout, follow the easy instructions on completing your order, and select your payment option. Contact our Customer Support Team via email to info[at]angelicvixen.com (change “[at]” with “@”)

AngelicVixen.com accepts all major credit cards (Visa, Master Card, American Express, and Discover), paypal, moneybookers, and western union. If you need to submit payment by western union please contact us for full details.

If I encounter a problem while submitting my order, should I just resubmit?

If you are unsure your order was properly submitted or did not receive an order confirmation email, please contact our Customer Support Team at info[at]angelicvixen.com (change “[at]” with “@”)

• If you do not receive a confirmation email, please check your bulk or spam folder to ensure your confirmation email was not redirected and inadvertently removed.

If you feel you have placed a duplicate order, please contact our Customer Support Team immediately: info[at]angelicvixen.com (change “[at]” with “@”)

Yes. You have 24 hours from the time of purchase to cancel an order as long as it has not shipped already. Have your order number available and contact our Customer Support Team: info[at]angelicvixen.com (change “[at]” with “@”). Orders which have already shipped can not be canceled.

I KNOW I created an account online before, so why can't I log in?

First check to make sure that you typed your email address and password correctly. If that failed, are you signing in with the same email address that you registered with?  If not, then our web database will not recognize the information you are supplying.  You can then try to use the lost password feature on the login page.   If you are still having trouble logging in please contact our Customer Support Team at  info[at]angelicvixen.com (change “[at]” with “@”)

Yes it is. With AngelicVixen.com, ordering online is as safe as using a credit card to buy dinner in a restaurant. We use the latest security technology, which includes data encryption, server authentication, and message integrity. If you worry about the security with AngelicVixen.com you might choose the paypal payment option and allow your transaction to take place on paypals secure servers.

 Shipping and Return FAQ's

How can I track a shipment after it has left AngelicVixen.com’s  facility?

After your order has shipped, you should receive an email with your tracking number and a link to the carrier's tracking page. If you need additional help, please contact our Customer Support Team at  info[at]angelicvixen.com (change “[at]” with “@”)

How do I ship my items somewhere other than to my billing address?

It's easy. During the checkout process, the first step you encounter requests your shipping address. You will then be asked to submit a billing address for your purchase.

Yes you may have your order shipped to a P.O. Box if so desired.

AngelicVixen.com knows your privacy is important, and we pride ourselves in providing totally discreet and tactful packaging. Your order will arrive in a manner which no one will know what is inside your package unless they open it themselves and break federal law.